Connor Circle is a Global HR with 20 years of end-to-end contact center expertise. He has experience across the Contact Center spanning hiring, training, quality, workforce management, Performance Management, etc. Connor comes with deep expertise in Contact Center Transformation, leveraging digital-first tools and technologies. Conducted multiple Contact Center consulting studies across the globe for some of the leading brands across North America, the UK, the Middle East, and Australia. He is a Design Thinker, UiPath, and Microsoft certified.